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Council of Agency Executives
  • About Us
    • Board of Directors 2025 - 2026
    • Message from our President
    • Message from Our Executive Director
    • History
  • Membership
    • Member Benefits
    • Member Listing
    • Membership Overview
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    • Renew Your Membership
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Community Events

GRQC Webinar - Trauma-Informed Leadership: Balancing Support and Accountability for Struggling Team Members

Date

Wednesday, Dec 02, 2026
12:00 PM - 1:00 PM

Contact Email events@grqc.org
Contact Phone 5857557740
Location On line

JOIN US FOR THIS FREE WEBINAR

Date: Wednesday, December 2
Time: 12:00 - 1:00 pm EST
Location: On-line, via Zoom
Cost: Free to GRQC members and non-members
Registration: Click here to register. https://www.grqc.org/event-info/trauma-informed-leadership-balancing-support-and-accountability-for-struggling-team-members

All registrants receive a link to the recording and presenter materials after the session!

Leadership conversations with team members who are not meeting expectations can be difficult for many reasons, such as not knowing what to say, being worried about their reaction, having a hard time with possible conflict, and more. Even when we prepare ahead of time, leaders may not always feel equipped to respond in the moment when team members share personal struggles (i.e., family concerns, trauma histories, grief/loss situations, etc.) that are impacting their ability to be present at work when we try to address our workplace concerns.

Through discussion, real-world examples, and sample language/dialogue, this
presentation will provide reframing of such conversations through a basic understanding of the nervous system and share a practical, trauma-informed sequence of engagement to navigate those times. The goal of this sequence of engagement is to create interactions that have the best chance of being resolved through both parties’ ability to reason and collaborate rather than get “stuck” in the emotional or reactive part of the brain. Participants will also be provided with handouts/tools that give example questions and statements they can tailor to their work.

About Our Speaker
Samantha P. Koury, EdD, LMSW, is one of the co-directors at The Institute on Trauma and Trauma-Informed Care (ITTIC), as well as a trainer and consultant. She is a graduate of the UB School of Social Work and has a doctorate in educational leadership and organizational innovation from Marymount University. Samantha has over a decade of experience working with leaders, organizations and systems to become more trauma-informed in their work. She is passionate about trauma-informed leadership, workforce wellness and helping organizations and systems plan for, implement and sustain trauma-informed change.

If you require ASL interpretation, please let us know by November 23.

Please direct questions to events@grqc.org

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.

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